Refund policy

Returns

We do not accept returns or refunds as our coffee beans are sourced at the highest quality, and are perishable, which could affect quality if it spends too long in transit.

All purchases are final.

You can always contact us for any return question at support@straitscoffee.com.au.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.